When you think of conflict, what comes to mind?
Fighting? Aggression? Hatred? Fear? Struggles? Battles?
This is how most think of conflict.
But hostage negotiator turned professor of leadership Dr. George Kohlrieser says effective leaders (and hostage negotiators) have trained themselves to look at the positive side of conflict: opportunity, energy, passion, creativity, and engagement.
Not only that, Kohlrieser says you’ve got to learn to like dealing with conflict. He goes so far as to say teams must be able to have intense arguments (constructive fights) if they are to make the shift from “good team” to “great team”.
Kohlrieser is the author of “Hostage at the Table – How Leaders Can Overcome Conflict, Influence Others, and Raise Performance”
In this audio interview Kohlrieser shares an empowering view of conflict and then explains where conflict comes from and how you can lead your team through it and enjoy – and benefit from – the process.
Click on the link below to listen to the 45 minute interview:
Here's what others are saying about this book:
"George Kohlrieser's brilliant book offers a unique and penetrating perspective on how people can free themselves from being held hostage to their self-imposed limitations. Hostage at the Table is filled with inspiring stories and the depth of Kohlrieser's insights that will enable the reader to become a fully empowered leader. It is a must-read."
-- Bill George, author, Authentic Leadership; former chairman & CEO, Medtronic
"In Hostage at the Table George Kohlrieser brings his unique expertise in the emotional land mines of negotiation to the challenges of leadership. Leaders everywhere will find much of practical use in this smart and engaging look at the emotional undercurrents that make or break an organization."
-- Daniel Goleman, author, Emotional Intelligence