Teambuilding Game: Four Clients (Customers)

The Four Clients teamwork activity requires the group to distribute products and services (golf balls) to four different cans (clients or customers).  If a ball should touch the ground then it is considered a loss (expense).  Each can has a different type of opening and the group quickly discovers that one of the cans is very easy to deliver golf balls to and one is very difficult.

By identifying (labeling) the four cans in advance, the group will react very differently to the game.  For example, when leading this activity with a group of teachers you might label the cans as "Student A", "Student B", "Student C" and "Student D".  Then ask the teachers at the end about the students.  Do you have students like these?  Did the students receive equal treatment? (they never do)

This teamwork exercise is very collaborative and reveals a great deal about how the group makes decisions.

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Comments

[michael cardus]

This activity works! I have used this from Tom Heck and it led to a processing session that was passionate. After the discussion settled to team set and created change in how they dealt with and selected cusutomers. Another great to inspire learning and change from TOm.