Trust makes all of the other things we want in teams possible:
- productive conflict
- positive results
Which ultimately leads us to success and well being.
But trust doesn’t just happen.
Building and maintaining trust requires paying attention to what we say and do.
Today’s workplaces are minefields of limited time, competing commitments, opposing demands, and mis-communication that can easily lead to unintended breaches of trust. Even one small breach can sow seeds of distrust. Once distrust takes hold it becomes toxic to everyone involved.
This teleseminar will give you a framework and practice for building, maintaining and, when necessary, restoring strong trust in teams.
- Key practices to build and maintain trusting relationships at work.
- The most common enemies of trust in the workplace and what you can do to avoid them.
- How the cognitive, emotional, and physiological context of trust differs from that of distrust, and how each affects a team’s ability to perform.
- How to talk about issues of trust and distrust with peers, subordinates, and supervisors.
- How to repair damaged or broken trust.
Our guest presenter is Charles Feltman, founder and principal of Insight Coaching, a firm specializing in leadership coaching, facilitation and training. He works primarily with Fortune 500 company leaders and leadership teams.
Charles is the author the of The Thin Book of Trust: An Essential Primer for Building Trust in the Workplace based on his work with individuals and teams around trust, commitment, conflict, and collaboration.
Building Trust at Work with special guest Charles Feltman
Wednesday, November 18, 2009
Starts at 1 pm Eastern (NY City time zone)
runs for 70 minutes
Charles Feltman, author of "The Thin Book of Trust"
Tom Heck, President & Founder of the IATF
WHAT TO EXPECT
Come to the call ready to participate in small group discussions, share ideas and resources, ask questions, answer quick polls, and be fully engaged as we put the newest distance learning telephone conferencing technology to use!
The recording of this call is now archived in the IATF Members Only Area
Registration is closed.