Newsletter of the International Association of Teamwork Facilitators -- July 2010
Teamwork Cartoon - rowing

Shutting Up or Speaking Out -- How to develop trust when trust doesn't exist - with Teams In Trouble expert Michael Goldman - Leadership TeleSeminar Recording


Trust.  It’s the foundation for all valuable relationships and is at the core of all high performing teams.

But what happens when a team lacks trust?

My colleague Michael Goldman of relates this TRUE STORY of a team in trouble that he was called into work with...

A new product is developed and feedback is needed from within the company to make some critical decisions on how to proceed.

A diverse group of staff is formed to provide the needed feedback - - only there is a problem.  There is “history” between some of the staff members.

It’s a trust issue.

There is reluctance within the group to speak their mind.  It will be a waste of time and energy to bring the group together unless the feedback is honest and unfiltered.  But that’s not going to happen because the staff doesn’t trust each other.

What would you do?

On Thursday August 19, 2010 expert "Teams In Trouble" facilitator Michael Goldman will share the strategies, tactics and tools he uses when working with a team with trust issues. The tools Michael will share will position you to help teams build trust and move forward with speed and grace.

Call Details


Teams In Trouble -- Shutting up or speaking out.  How to develop trust when trust doesn't exist


Thursday, August 19, 2010


Starts at 1 pm Eastern (NY City time zone)
runs for 70 minutes


Michael Goldman of, the largest and best facilitation training organization in Canada
Tom Heck, President & Founder of the IATF


Come to the call ready to participate in small group discussions, share ideas and resources, ask questions, answer quick polls, and be fully engaged as we put the newest distance learning telephone conferencing technology to use!


This call was recorded and is archived in the IATF Members Only Area.  Not yet an IATF member?  Join HERE.


A three page handout which outlined the two-tiered facilitation process was provided during this call.  The handout is now archived in the IATF members only area.

CLICK HERE to register.  It's free!  After you register, we'll send you the secret phone number and "PIN".  This event has expired.


A class handout (PDF) will be supplied during the call.  This handout is available in the IATF members only area HERE.  Not yet an IATF member?  Join HERE.


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