QUESTION: What is the # 1 area that leaders consistently score lowest in during a 360 degree feedback assessment?
ANSWER: "provides effective coaching when needed"
Why do leaders (especially executives) rate so poorly when it comes to coaching?
- Knowledge Worker Syndrome -- A "knowledge worker" is, by definition, someone who knows more about what they are doing then their boss does." How do you coach someone who knows more than you do?
- Too Busy -- Leaders are too busy to sit down and coach someone.
- Fear of Alienation -- Leaders are worried that they'll coach poorly (or the wrong way) and their direct report will think less of them.
SOLUTION: The Six Question Process developed by Marshall Goldsmith, executive advisor and best-selling author.
Executives who use The Six-Question Process almost always get dramatically higher scores from direct reports. It's simple and it's fast, easy to implement.