Susan Gerke & David Hutchens: Building Team Trust -- IATF Leadership TeleSeminar


RECORDINGClick here to download the recording (mp3 file)

SLIDES: Click on the link below to download the slides.

Download Building Trust in Teams SLIDE DECK


Trust is the bedrock of high performance. If the team has high trust, everything works better. And if not… well, almost everyone has a story to tell about that.

In this free and interactive TeleSeminar developed exclusively for members of IATF, you will explore the nature of trust on your team, and explore a process for identifying the behaviors that build – and damage – your team’s trust.

You will also have an opportunity to talk directly with our speical guest speakers David and Susan, creators of GO Team, about the trust challenges your team faces.

Susan_gerke Susan Gerke is the president of Gerke Consulting & Development where she designs, customizes and implements leadership and teamwork programs.  Her clients include Bank of the West, BHK Accountancy, City of Anaheim, Human Options, Orange Coast College, Sole Technology, UC Irvine, and Warner Bros.




David_hutchens_jpg David Hutchens, is a bestselling author, and organizational learning consultant. He is the author of “A Slice of Trust: The Leadership Secret with the Hot & Fruity Filling,” and was named one of the most influential thought leaders on trust by “Trust Across America.” He has worked with IBM, The Coca-Cola Company, Wal-Mart, GE, Nike, and many others.





Together, Susan and David have created GO Team, a library of 18 easy-to-deliver team-training modules that allow you to build your own team training agenda.

This TeleSeminar will be interactive - - you'll be able to talk with our special guest speakers and ask them your questions directly (or send them in as text).  It's "just in time" training and development! 

Dial in, share your experiences… and then start unleashing even more team power in your organization.

Call Details


Building Team Trust


Thursday   August 23, 2012


Starts at 1 pm  Eastern (NY City time zone)
runs for 60- 70 minutes


Susan Gerke and David Hutchens, creators of GO Team Resources

Tom Heck, President & Founder of the IATF


This call was recorded and is archived in the IATF Members Only Area. Not yet an IATF member?  Join HERE.




Free Leadership TeleSeminar -- Trust Expert Barry Rellaford teaches you how to leverage "the one thing that changes everything"

Each month a Visiting Faculty Member at the International Association of Teamwork Facilitators leads a live and engaging TeleSeminar on a topic critical to the success of Teamwork Facilitators.

The IATF Visiting Faculty Member for July 2009 is trust expert Barry Rellaford.

Have you ever worked on or with a low trust team?

When trust is low, how do you establish, build and nurture trust on the team?  This is the question Stephen M.R. Covey answers in his best selling book:

The SPEED of Trust: The One Thing That Changes Everything

Barry_rellaford The world's number one trainer of the Speed Of Trust material is Barry Rellaford and in this special IATF event Barry will share the secrets he's learned about teaching trust.

Every leader I've ever met understands the importance of trust and yet, many struggle with how to create a culture high in trust.  If this sounds like you then you MUST attend this event because IATF Visiting Faculty Member Barry Rellaford has a gift for presenting the complexities of the Speed Of Trust material in an understandable, memorable, and actionable manner.


The Speed of Trust -- How to leverage the one thing that changes everything

Barry Rellaford
Lead trainer of "The Speed of Trust" material by Stephen M. R. Covey

Friday, July 17, 2009

Starts at 1 pm Eastern (NY City time zone)
runs 60 - 75 minutes


Come to the call ready to participate in small group discussions, share ideas and resources, ask questions, answer quick polls, and be fully engaged as we put the newest distance learning telephone conferencing technology to use!

This call was recorded and is now available in the IATF Members Only Area HERE.

This call is free. 

Registration closed. 

After you register, you'll be prompted to send in your # 1 question about TRUST.  Barry Rellaford, our IATF Visiting Faculty Member, will design this program with your questions in mind.

During this TeleSeminar we'll be using the newest telephone conferencing technology that provides a remarkably engaging experience.  CLICK HERE to learn more about this technology.

Master Trainer Barry Rellaford -- mini training session on Trust Accounts, your "Trust Tax" and the hidden variable of trust

Barryrellaford Barry Rellaford is a master trainer who works with CoveyLink, the organization behind Stephen M.R. Covey (listen to the audio interview I did with Covey HERE).

This mini training session (audio interview) is part of a series I'm doing with Barry about the work he does with leaders and organizations on trust.

Barry is the lead trainer of the Speed Of Trust organization which is headed up by Stephen M.R. Covey.  Barry's experience is enormous and I'm amazed and what he can share in a short amount of time.

In this 20 minute training session you'll hear Barry describe the "Hidden Variable" of success.  You can see this hidden variable in the following equation:

"Traditional" Success formula states:

Strategy x Execution = Results

However, this equation is anything but accurate.  The equation is missing the hidden variable of Trust.  To reflect the power of trust the equation must be rewritten as:

(Strategy x Execution) Trust = Results

Listen to the audio interview to learn how Barry helps people understand the hidden variable of trust through a simple teambuilding exercise called "Hidden Numbers".

This recorded training session is archived in the IATF Members Only Area.  Members CLICK HERE to access the recording.

Master Trainer Barry Rellaford -- mini training session on how to start the "low trust" conversation

Barryrellaford Barry Rellaford is a master trainer who works with CoveyLink, the organization behind Stephen M.R. Covey (listen to the audio interview I did with Covey HERE).

It's a delight to call Barry my friend.  He's been a supporter of since the very beginning and we've had many a phone conversation that I later said "That should have been recorded".  I say they should be recorded because our conversations are so rich and meaningful that I always think others would enjoy listening to them.

On Wed May 29 we had one of these "it should have been recorded" conversations. 

We were talking about an experience I had with a client and how I suggested they were dealing with trust issues.  My client pushed back and let me know "trust is definetly NOT the issue".  It clearly was but they didn't want to acknowledge it.  Barry provided me with some amazing feedback.

And it's no wonder he's an expert on trust.

Barry helped design the workshop based on the book The Speed of Trust by Stephen M.R. Covey and he is delivering this training around the world on a near weekly basis. 

Can you imagine working on the topic of trust with business leaders on a weekly basis?  Awesome.

Barry's level of knowledge and understanding of all things trust is deep and profound.

Back to the "it should have been recorded" conversation...

I finally did it.

I said to Barry "We MUST have this conversation again!"  He agreed and so today (May 30) Barry and I had our conversation about trust  - - specifically talking about why trust is such an emotional topic and how questioning a person's (or organization's) level of trust does  NOT mean you are questioning their integrity.

During the conversation you'll hear Barry offer a fantastic suggestion on how to take some of the charge out of the conversation by simply replacing the word trust with a similar word that doesn't have all the emotional charge.  It was a big "ah-ha" moment for me.

This recorded training session is archived in the IATF Members Only Area.  Members CLICK HERE to access the recording.

Teambuilding Activity: Trust Fall

The Trust Fall teamwork exercise is a "classic" teamwork game because it's so effective at helping an individual and a team explore both how it feels to trust and be trusted.  The experience creates an opening for the team and the teamwork facilitator to have a real and meaningful discussion about how to create a high trust environment.

This is an advanced activity and should only be led by extremely competent people.

Would you like to lead this teambuilding game with your group?

Join the International Association of Teamwork Facilitators and receive immediate access to the growing online archive of teambuilding games.  The lead-it-yourself instructions include: 

  • Setup & Preparation directions
  • Rules
  • Comments and insights about the teambuilding game
  • Debriefing suggestions
  • Variations
  • Detailed "how to make it" if props are involved
  • Video clips and photos

CLICK HERE for a sample teambuilding game write-up.